GDPR & Export
Purpose {#purpose}
Data exports for GDPR requests (access, portability) — from the platform administrator’s perspective.
Navigation: /platform/organizations/:id/data
Tenant Data Export {#tenant-data-export}
/platform/organizations/:id/data
| Step | Description |
|---|---|
| Request export | System collects all tenant data |
| Processing | Export is created asynchronously |
| Download | ZIP file provided |
Export Contents (typical) {#export-contents-typical}
- Organization master data
- Users and memberships
- Orders and line items
- Inventory and equipment
- Customers (parties)
- Audit log excerpt
- Uploaded files (metadata / references)
Exact scope depends on the export implementation.
Download {#download}
Ready exports: /platform/organizations/:org_id/gdpr-export/:id/download
Exports may have an expiration date — download in time.
Tenant-Side Export {#tenant-side-export}
Tenant admins with organization.data_export can also request exports under /app/organization/data-privacy. The platform view serves support and compliance audits.
Deletion {#deletion}
Tenant deletion (danger zone under /platform/organizations/:id/danger) is distinct from exports:
- Export — copy of data
- Deletion — irreversible removal
Always create an export before deletion when legally or contractually required.
Common Issues {#common-issues}
| Problem | Solution |
|---|---|
| Export stuck on “pending” | Check background job; contact support |
| Download 404 | Export expired — request again |
| Incomplete ZIP | Request again; create ticket |
Last updated: July 2026