Dokumentation

GDPR & Export

Kapitel des EVISYS-Benutzerhandbuchs für den Mietbetrieb.

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GDPR & Export

Purpose {#purpose}

Data exports for GDPR requests (access, portability) — from the platform administrator’s perspective.

Navigation: /platform/organizations/:id/data

Tenant Data Export {#tenant-data-export}

/platform/organizations/:id/data

Step Description
Request export System collects all tenant data
Processing Export is created asynchronously
Download ZIP file provided

Export Contents (typical) {#export-contents-typical}

  • Organization master data
  • Users and memberships
  • Orders and line items
  • Inventory and equipment
  • Customers (parties)
  • Audit log excerpt
  • Uploaded files (metadata / references)

Exact scope depends on the export implementation.

Download {#download}

Ready exports: /platform/organizations/:org_id/gdpr-export/:id/download

Exports may have an expiration date — download in time.

Tenant-Side Export {#tenant-side-export}

Tenant admins with organization.data_export can also request exports under /app/organization/data-privacy. The platform view serves support and compliance audits.

Deletion {#deletion}

Tenant deletion (danger zone under /platform/organizations/:id/danger) is distinct from exports:

  • Export — copy of data
  • Deletion — irreversible removal

Always create an export before deletion when legally or contractually required.

Common Issues {#common-issues}

Problem Solution
Export stuck on “pending” Check background job; contact support
Download 404 Export expired — request again
Incomplete ZIP Request again; create ticket

Last updated: July 2026